Select Medications Transitioning to Refrigerated StorageLonger BUDs. Enhanced flexibility.
Certain injectable medications that have traditionally been stored at room temperature should now be refrigerated upon receipt. Refrigerated storage after delivery supports longer beyond-use dates (BUDs) while keeping the medications, ordering process, and shipping exactly the same. A full list of affected products is below.
Affected Products
- Alpha Lipoic Acid Injection 25 mg/mL
- Arginine HCl Injection 200 mg/mL
- Bi-Amino Injection (Arginine HCl / Citrulline) 100/100 mg/mL
- Biotin Injection 10 mg/mL
- Carnitine (L) Injection 500 mg/mL
- Gonadorelin Acetate Injection 1 mg/mL
- Hydroxocobalamin Injection 2 mg/mL
- Lipo Injection 25/50 mg/mL
- Lipo-B Injection 25/50/1 mg/mL (10 mL & 30 mL)
- Lipo-C Injection 15/50/50/5 mg/mL (10 mL & 30 mL)
- Lysine HCl Injection 100 mg/mL
- Phenylephrine HCl Injection (Rescue Vial), 0.1% (2 mL)
What You Need to Know (At a Glance)
- No action required: This update will roll out automatically as we work through existing inventory.
- Shipping costs remain the same: Medications will continue to ship at room temperature, with no additional cost.
- Clear storage guidance: The specific products listed below should be refrigerated on receipt.
- Easy identification and adherence: Products to be refrigerated will be clearly labeled with light blue storage labels and include a package insert with instructions.
Additional Information
When is this change effective?
The first releases of medications requiring refrigerated storage will take place in early February, and subsequent releases will vary depending on room-temperature inventory depletion.
How will I know if I should refrigerate a medication?
There are several ways to know if a medication now requires refrigerated storage:
- Look at the label on the vial; it will always display storage instructions. Medications requiring refrigerated storage also have a light blue label, whereas medications requiring room-temperature storage have a dark blue label.
- Look at the package. Products requiring refrigerated storage will have a “REFRIGERATE” stamp on the outside package. Additionally, the box in which the vial arrives will have a bright green sticker that reads, “OPEN IMMEDIATELY” on the front.
- Read the information sheet that is stapled to the medication package. It will detail the storage instructions required for your medication.
Do I need to store these medications in the refrigerator upon receipt?
Yes. Once customers receive their packages, they should immediately open the contents and place the product(s) in the refrigerator for its recommended storage condition. Customers can defer to the product label for storage requirements.
For older lots, patients should continue to follow the storage instructions printed on the vial labels.
What if I still have questions about storing these medications?
Our team is here to help. Please call our Clinical staff with any additional questions you may have.
- Providers/Patients with Product-related questions: Call (877) 562-8577 (Option 3 > Option 2 > Option 2)
- Providers with Shipping or cost-related questions: Call (877) 562-8577 (Option 1 > Option 2 > Option 1)
- Patients with Shipping or cost-related questions: Call (877) 562-8577 (Option 1 > Option 1 > Option 1)
Refrigerated vs. Room Temperature Labels
These are examples of what medications requiring refrigerated storage and room temperature storage look like. The refrigerate label is on the left; the room temperature label is on the right.
