Shipping FeaturesDelivering more than just quality medication
Frequently asked shipping questions
We ship to all 50 states* directly to patients and clinics. We offer multiple shipping options for your convenience. Orders can be shipped via UPS, FedEx, or USPS.
Shipping rates: (excluding Hawaii, Alaska, and Puerto Rico).
Express 2-Day (1-2 days) $15.00
Express Overnight (1 day): $33.00
Express Overnight Refrigerated (1 day): $41.00
Shipping rates for Hawaii, Alaska, and Puerto Rico.
Express 2-Day (1-2 days) $35.00
Express Overnight (1 day): $50.00
Express Overnight Refrigerated (1 day): $58.00
Note that prescriptions needing refrigeration must be shipped overnight Monday-Thursday to ensure the temperature integrity of the product.
*Shipping capabilities are subject to change.
For the fastest updates you can track your shipping via UPS My Choice. You may also visit the UPS service alerts page at https://www.ups.com/us/en/service-alerts.page, or contact us directly at (877) 562-8577.
Yes and no, Empower Pharmacy does not ship every medication directly to clinics in all 50 states.
Controlled substances prescribed to an individual patient cannot be shipped to a clinic and must be shipped directly to a patient.
In compliance with state laws, we do not ship patient-specific prescription products to any clinic in Alabama, Arkansas, Kansas, or Oklahoma.
Yes. Empower can ship products that are prescribed directly to a patient in all 50 states*. We can contact patients directly and confirm their demographic, billing, and shipping information.
*Shipping capabilities are subject to change.
